Customized Training
Cox Industries supports our customer base in many ways, one of those being our customized training opportunities. We offer seminars that focus on product knowledge education coupled with plant tours, customer service, sales techniques and leadership skills. These seminars can be structure based on a 1.5 day to 3 day format depending on your needs. Cox now has a full-time Human Resource Training Manager on staff to assist in designing and delivering course materials.
  
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Product Knowledge: This training segment includes a brief history of Cox Industries, Inc., an explanation of the wood treating industry and treatments used by Cox, and a presentation of our broad product line. Two or three plant tours are also included.
Customer Service: This interactive workshop will help you identify your customers, anticipate their needs and deliver legendary customer service. Upon request, Cox can provide a 1, 2 or 3 day Customer Service Workshop.
Sales Techniques: The book titled "The Little Red Book of Selling" by Jeffrey Gitomer provides the foundation for the sales component. Do you want to sharpen your sales skills? If so, come and see what is in store.
Leadership Skills: In this session you will learn about the Seven Essentials of Leadership and the ABC Model of Human Behavior. What is the difference between Leadership and Management? How do you lead people? How do you become a leader-manager? You'll find the answers to these questions by attending.
Fill out our information request form to learn more. For a complete list of seminar dates please visit our calendar of events. For additional information contact Al Breland.